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Family Support Volunteer Service

Our Family Support Volunteers help families with individual one-to-one home-visiting and a wide range of targeted support for parents and their children.


Being a parent has never been easy. It can be lonely, frustrating, heartbreaking and overwhelming. All parents struggle at one time or another. Home-Start volunteers are here to help.

Families may be experiencing challenges including poor mental or physical health, postnatal depression, loneliness or isolation, bereavement, twins/triplets, single parenthood, amongst others.


We match the needs of the family with a trained volunteer who provides emotional, practical and parenting support which is free, confidential and non-judgemental. Our home-visiting volunteers call in on the family every week, for 1-2 hours, for between 6-9 months, depending on the family's needs.


Our volunteers work with families to build on their strengths and give them the support they tell us they need. This may be with help setting up routines, assisting with setting boundaries, offering emotional support, giving a helping hand with organising time or household chores, but they can also free up time for parents to take a shower or get the washing sorted out.


Volunteers are carefully matched with a family and are there to befriend and support rather than to take over or instruct.

Eligibility criteria

  • We are able to support families with children aged 4 and under living in South Warwickshire.

  • We are unable to support families who currently have a social worker.

Anchor 2

"It’s great to have an extra pair of hands. My volunteer knows what I need before I do. It’s also great to have someone to talk to.”

Local Home-Start Family

“My volunteer has been so helpful, someone to talk to and someone who understands me...She has been amazing."

Local Home-Start Family

How to get help

How to get support

If you are a parent looking for 1-2-1 support, please complete the self-referral form here and email it to If you have problems with this, or need help, please call us on 07564 543 806.

If you are a professional and would like to refer a family for our 1-2-1 service, please call us on 07564 543 806 to discuss your referral and expected waiting times.

Anchor 3
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